Show Buddy Active Saving

Chat about Show Buddy Active lighting & video control software
Morten
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Joined: Mon Dec 03, 2018 11:20 pm

Show Buddy Active Saving

Post by Morten »

After the new update i have been unable to save anything in show buddy active. And when i create a new fixture, close and then open show buddy active its gone. Anything too do??
Dave Brown [admin]
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Re: Show Buddy Active Saving

Post by Dave Brown [admin] »

Does this only affect shows that existed before the upgrade? (i.e. can you save in a fresh show created from the Manage Shows window)

What version of Windows or macOS are you running?
Dave Brown - db audioware
Author of Show Buddy Setlist | Show Buddy Active | ArtNetMon
Morten
Posts: 5
Joined: Mon Dec 03, 2018 11:20 pm

Re: Show Buddy Active Saving

Post by Morten »

I running MacOS Mojave 10.14.1.

Yes only in already existed shows, I have just make a quick new show and there is no problem saving.

In my Already existed shows i can make a new bank, but when i make a new preset, write the name and click OK Show buddy active close down.

In the Midi learn when i clear a selected and restart the program it's back again. So i can make any changes in the shows i have when i got the new update.
Dave Sunley
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Re: Show Buddy Active Saving

Post by Dave Sunley »

Exactly the same thing here. Macbook pro running the 10.14.1
Dave Brown [admin]
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Re: Show Buddy Active Saving

Post by Dave Brown [admin] »

Can't reproduce this on my Mojave system. It's probably a permissions problem. Please can you try the following, and post the Terminal results here (or email to support@db-audioware.com if you prefer)
  • Start Applications > Utilities > Terminal
  • Type: ls -al /Library/Application\ Support/db\ audioware/Show\ Buddy\ Active/Shows
  • Repeat command for one of your problem shows e.g.
  • Type: /Library/Application\ Support/db\ audioware/Show\ Buddy\ Active/Shows/MyShowName
(Copy/paste the yellow commands above into Terminal)
Dave Brown - db audioware
Author of Show Buddy Setlist | Show Buddy Active | ArtNetMon
Dave Sunley
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Re: Show Buddy Active Saving

Post by Dave Sunley »

ls: /Library/Application Support/db audioware/Show Buddy Active/Shows/London: No such file or directory
ls: Calling: No such file or directory
ls: new: No such file or directory
ls: show: No such file or directory
ls: whole: No such file or directory
MacBook-Pro:~ davidsunley1$
Dave Brown [admin]
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Re: Show Buddy Active Saving

Post by Dave Brown [admin] »

Think you mistyped the commands. Try copy/pasting these into Terminal:

Code: Select all

ls -al "/Library/Application Support/db audioware/Show Buddy Active/Shows"
ls -al "/Library/Application Support/db audioware/Show Buddy Active/Shows/London Calling"
Your Terminal output should look something like this:
Screenshot 2018-12-04 at 10.38.28.png
Screenshot 2018-12-04 at 10.38.28.png (104.95 KiB) Viewed 8666 times
Thanks!
Dave Brown - db audioware
Author of Show Buddy Setlist | Show Buddy Active | ArtNetMon
Morten
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Re: Show Buddy Active Saving

Post by Morten »

Screenshot
Screenshot
Skærmbillede 2018-12-04 kl. 15.56.47.png (85.12 KiB) Viewed 8661 times
Is it something like that???
Dave Brown [admin]
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Re: Show Buddy Active Saving

Post by Dave Brown [admin] »

Excellent, thanks. Looks like the 2.0.11 installer left your shows with the wrong file permissions.

Open Terminal, then enter the following command EXACTLY as shown.
I highly recommend you copy & paste the command in its entirety from here!

Code: Select all

sudo chmod -f -R 777 "/Library/Application Support/db audioware/Show Buddy Active"
Type in your password when prompted. That should fix the problem :)
Dave Brown - db audioware
Author of Show Buddy Setlist | Show Buddy Active | ArtNetMon
Morten
Posts: 5
Joined: Mon Dec 03, 2018 11:20 pm

Re: Show Buddy Active Saving

Post by Morten »

Done. it's working i have tried the different things that makes problems and it's running again. Thanks a lot.

Now when i have contact :) Is it possible you can place the Autorun i midi learn in one of the future updates?? i knew a couple of musicians who would love that including my self.
Dave Brown [admin]
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Re: Show Buddy Active Saving

Post by Dave Brown [admin] »

Morten wrote: Tue Dec 04, 2018 6:29 pmIs it possible you can place the Autorun i midi learn in one of the future updates?? i knew a couple of musicians who would love that including my self.
Sure. Please add your request to the wishlist :)
Dave Brown - db audioware
Author of Show Buddy Setlist | Show Buddy Active | ArtNetMon
Rnadeau
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Re: Show Buddy Active Saving

Post by Rnadeau »

Hi,

I just bought Show buddy and Show buddy active.

1) I did some preset in show buddy active but I don’t see them in show buddy. I only see the DMXIS preset. I copied the Show buddy active in the DMXIS folder but I still don’t see the presets. I only see the bank folder. How can I see the Show Buddy Active banks and presets in Show Buddy?

2) Is there a way to copy presets into another bank in show buddy active or DMXIS?
cgrafx
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Re: Show Buddy Active Saving

Post by cgrafx »

Rnadeau wrote: Thu Dec 27, 2018 10:45 pm Hi,

I just bought Show buddy and Show buddy active.

1) I did some preset in show buddy active but I don’t see them in show buddy. I only see the DMXIS preset. I copied the Show buddy active in the DMXIS folder but I still don’t see the presets. I only see the bank folder. How can I see the Show Buddy Active banks and presets in Show Buddy?

2) Is there a way to copy presets into another bank in show buddy active or DMXIS?
Just a guess, maybe your not using a recent enough version of Show Buddy with support for "Show Buddy Active"?
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