Logic Pro quit unexpectedly while using SBA

Chat about Show Buddy Active - lighting & video control software
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pjdisharoon
Posts: 9
Joined: Sat Jun 05, 2021 11:24 pm

Logic Pro quit unexpectedly while using SBA

Post by pjdisharoon » Sun Jul 04, 2021 4:40 pm

Well, I added Show Buddy Active to my master live set Logic Pro file on channels 15 & 16 to program my lights to work with my set (since apparently ShowBuddyActive presets doesn't work with Showbuddy which by the way I purchased both, wish I would've known that prior).

This Logic Pro file has all my songs and backing tracks that I've spent countless hours working on. Last night when I added the ShowBuddyActive plugin everything was working fine. This morning I tried to open the file it automatically shuts down and I get this error message (below)

I'm really starting to get pissed off here. I've purchased the DMXIS box (for $300) and then Showbuddy ($120) but I wanted an easier way to program lights without having them all turned on so I purchased ShowBuddyActive for another $200. After finding out ShowBuddy doesn't work with ShowBuddyActive I then spend more time to manually program the lights yet again in Logic Pro (since I couldn't pull over my programmed light from SB to SBA) to only find out that now it won't work.
Over $600 down the drain with countless hours wasted and now my main Logic Pro that I've had years is broken. should've stayed with Daslight 4....

:x :x :x



Process: Logic Pro X [652]
Path: /Applications/Logic Pro X.app/Contents/MacOS/Logic Pro X
Identifier: com.apple.logic10
Version: 10.6.2 (5437)
Build Info: MALogic-5437000000000000~2 (10U141)
App Item ID: 634148309
App External ID: 841256562
Code Type: X86-64 (Native)
Parent Process: ??? [1]
Responsible: Logic Pro X [652]
User ID: 501

PlugIn Path: /Library/Audio/Plug-Ins/Components/Show Buddy Active Inst.component/Contents/MacOS/Show Buddy Active Inst
PlugIn Identifier: com.dbaudioware.platinumi
PlugIn Version: 2.0.11 (2.0.11)

Ericaw
Posts: 9
Joined: Wed Apr 11, 2018 8:47 pm

Re: Logic Pro quit unexpectedly while using SBA

Post by Ericaw » Sat Sep 04, 2021 2:52 pm

Hi. I don't have a solution but I'm here to say that you are not alone. I had DMXIS platinum and went on Show buddy Active.
Now I can't insert it in Cubase Pro 11 or Logic Pro X.
It crashes immediately.
I also posted that on the forum and on the DMXIS facebook group but had zero answers...
The standalone software works well but the plugin is corrupted...
Do you have any news on your side?
Thanks

ixxi
Posts: 3
Joined: Mon Oct 04, 2021 3:50 am

Re: Logic Pro quit unexpectedly while using SBA

Post by ixxi » Mon Oct 04, 2021 3:54 am

No solution here but I'm having the same issue. Sent an email to support, hopefully I'll get a reply soon. Not gonna lie, based on this forum and the facebook page it feels like this software isn't being actively supported anymore.

Dave Brown [admin]
Posts: 1962
Joined: Sat Sep 15, 2012 4:53 pm

Re: Logic Pro quit unexpectedly while using SBA

Post by Dave Brown [admin] » Mon Oct 04, 2021 8:03 am

I have now resolved this crash (which was caused by a recent macOS system updates) and am building a Show Buddy Active patch to resolve the issue. Keep an eye on the forum for download details soon.
Dave Brown - db audioware
Author of DMXIS | D-Pro | Show Buddy | Show Buddy Active | ArtNetMon

Ericaw
Posts: 9
Joined: Wed Apr 11, 2018 8:47 pm

Re: Logic Pro quit unexpectedly while using SBA

Post by Ericaw » Mon Oct 04, 2021 8:04 am

Very good news! Will it also solve the Cubase problem? I guess so.

Dave Brown [admin]
Posts: 1962
Joined: Sat Sep 15, 2012 4:53 pm

Re: Logic Pro quit unexpectedly while using SBA

Post by Dave Brown [admin] » Mon Oct 04, 2021 9:27 am

Yes, it will also solve the Cubase problem.
Dave Brown - db audioware
Author of DMXIS | D-Pro | Show Buddy | Show Buddy Active | ArtNetMon

pjdisharoon
Posts: 9
Joined: Sat Jun 05, 2021 11:24 pm

Re: Logic Pro quit unexpectedly while using SBA

Post by pjdisharoon » Mon Oct 04, 2021 1:10 pm

That’s exciting news. Thank you

FYI- I ended getting pass this error and got it working. But a patch for future issues would be great.

Dave Brown [admin]
Posts: 1962
Joined: Sat Sep 15, 2012 4:53 pm

Re: Logic Pro quit unexpectedly while using SBA

Post by Dave Brown [admin] » Mon Oct 04, 2021 2:35 pm

pjdisharoon wrote:
Mon Oct 04, 2021 1:10 pm
FYI- I ended getting pass this error and got it working.
May I ask what your solution was?
Dave Brown - db audioware
Author of DMXIS | D-Pro | Show Buddy | Show Buddy Active | ArtNetMon

pjdisharoon
Posts: 9
Joined: Sat Jun 05, 2021 11:24 pm

Re: Logic Pro quit unexpectedly while using SBA

Post by pjdisharoon » Mon Oct 04, 2021 4:10 pm

I just let my battery die and then restarted my MacBook. After I did that the Logic Pro session opened up properly.

gabbo
Posts: 4
Joined: Tue Oct 05, 2021 7:56 am

Re: Logic Pro quit unexpectedly while using SBA

Post by gabbo » Tue Oct 05, 2021 8:01 am

Same problem here, Logic Pro X on macOS Catalina.
Standalone app works well (even if I can't make the autoplay work), but as soon as I choose the plugin on logic, it crashes immediately.
I'm trying with the demo version of SBA and will not buy it untill it's working properly of course.

Dave Brown [admin]
Posts: 1962
Joined: Sat Sep 15, 2012 4:53 pm

Re: Logic Pro quit unexpectedly while using SBA

Post by Dave Brown [admin] » Tue Oct 05, 2021 8:52 am

gabbo wrote:
Tue Oct 05, 2021 8:01 am
Same problem here, Logic Pro X on macOS Catalina.
Standalone app works well (even if I can't make the autoplay work), but as soon as I choose the plugin on logic, it crashes immediately.
I'm trying with the demo version of SBA and will not buy it untill it's working properly of course.
Yup, I'm testing the fix right now :)
Dave Brown - db audioware
Author of DMXIS | D-Pro | Show Buddy | Show Buddy Active | ArtNetMon

gabbo
Posts: 4
Joined: Tue Oct 05, 2021 7:56 am

Re: Logic Pro quit unexpectedly while using SBA

Post by gabbo » Tue Oct 05, 2021 9:22 pm

Dave Brown [admin] wrote:
Tue Oct 05, 2021 8:52 am
Yup, I'm testing the fix right now :)
Thanks Dave. Will you post the patch and istructions here? Thanks.

ixxi
Posts: 3
Joined: Mon Oct 04, 2021 3:50 am

Re: Logic Pro quit unexpectedly while using SBA

Post by ixxi » Sun Oct 10, 2021 2:28 am

Excellent news!

gabbo
Posts: 4
Joined: Tue Oct 05, 2021 7:56 am

Re: Logic Pro quit unexpectedly while using SBA

Post by gabbo » Tue Oct 12, 2021 10:01 pm

Dave Brown [admin] wrote:
Tue Oct 05, 2021 8:52 am
Yup, I'm testing the fix right now :)
Hi, any news about this fix? Thanks

Dave Brown [admin]
Posts: 1962
Joined: Sat Sep 15, 2012 4:53 pm

Re: Logic Pro quit unexpectedly while using SBA

Post by Dave Brown [admin] » Wed Oct 13, 2021 9:41 am

gabbo wrote:
Tue Oct 12, 2021 10:01 pm
Dave Brown [admin] wrote:
Tue Oct 05, 2021 8:52 am
Yup, I'm testing the fix right now :)
Hi, any news about this fix? Thanks
I'm still unit testing the new release, but if anyone would like to try it right away, email me (dave@db-audioware.com) and I'll send over a download link.
Dave Brown - db audioware
Author of DMXIS | D-Pro | Show Buddy | Show Buddy Active | ArtNetMon

Dave Brown [admin]
Posts: 1962
Joined: Sat Sep 15, 2012 4:53 pm

Re: Logic Pro quit unexpectedly while using SBA

Post by Dave Brown [admin] » Sun Oct 17, 2021 7:25 pm

A beta version of Show Buddy Active 2.1.0 is now available on request - email me at dave@db-audioware.com for download details.

Please note you need a valid Show Buddy Active license to try out this particular build.

Show Buddy Active 2.1.0 - change log

  • Fixed AU & VST plugin crash on macOS
  • Supports any Enttec USB PRO compatible USB-DMX box (including the ENTTEC DMXIS, DMX USB PRO, and DMX USB PRO Mk2)
  • Preset with fade times defined now crossfade smoothly.
  • Fix random sorting of macro & fixture popup menus (on macOS).
  • Added visualiser refresh rate to Preferences.
  • Check for invalid bank & preset names.
  • Bugfix - MIDI buttons were not working on Windows.
  • Fixed redraw & selection problems with channel sliders.
  • Fixed bug with oscillator/tracker controls when multiple DMX channels selected
  • Single installer now serves as both demo and retail product.
  • Removed DMXIS footswitch functionality.
Dave Brown - db audioware
Author of DMXIS | D-Pro | Show Buddy | Show Buddy Active | ArtNetMon

ixxi
Posts: 3
Joined: Mon Oct 04, 2021 3:50 am

Re: Logic Pro quit unexpectedly while using SBA

Post by ixxi » Wed Oct 27, 2021 11:45 pm

I won't be able to test it on my lights until Monday but I can confirm it's working as a plugin in Logic 10.6.3!

gabbo
Posts: 4
Joined: Tue Oct 05, 2021 7:56 am

Re: Logic Pro quit unexpectedly while using SBA

Post by gabbo » Wed Nov 03, 2021 11:37 am

Dave Brown [admin] wrote:
Sun Oct 17, 2021 7:25 pm
A beta version of Show Buddy Active 2.1.0 is now available on request - email me at dave@db-audioware.com for download details.

Please note you need a valid Show Buddy Active license to try out this particular build.

Show Buddy Active 2.1.0 - change log

  • Fixed AU & VST plugin crash on macOS
  • Supports any Enttec USB PRO compatible USB-DMX box (including the ENTTEC DMXIS, DMX USB PRO, and DMX USB PRO Mk2)
  • Preset with fade times defined now crossfade smoothly.
  • Fix random sorting of macro & fixture popup menus (on macOS).
  • Added visualiser refresh rate to Preferences.
  • Check for invalid bank & preset names.
  • Bugfix - MIDI buttons were not working on Windows.
  • Fixed redraw & selection problems with channel sliders.
  • Fixed bug with oscillator/tracker controls when multiple DMX channels selected
  • Single installer now serves as both demo and retail product.
  • Removed DMXIS footswitch functionality.
Hi, any news about this? I wrote an email to have the patch with no success. Anyway I still don't have a valid license, as I'm waiting for this fix to think about buying it, so I'm realizing now that I couldn't try it anyway .
Thanks.

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