HEEELP!

Anything & everything relating to ENTTEC DMXIS.
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Harddrive
Posts: 6
Joined: Mon May 21, 2018 12:21 am

HEEELP!

Post by Harddrive » Sat Oct 16, 2021 9:48 am

Gig last night. DMXIS app does not 'see' the unit over several different attempts at connecting via USB.

This is confirmed when using my VST plugin with my DAW.

However I have a green connected light on the unit and it features in 'Device Manager' in Windows 10.

What gives? Have another gig tonight so any help will be grovellingly appreciated.

The one thing I don't want to do is reinstall and lose my carefully programmed 100 scenes. That would kill me to reprogram

UPDATE: When I bring up the app, the green led on the DMXIS motherboard in between the 3 and 5 pin connectors flashes twice fast the once slow. It must be connected, because when I close the app, it goes steady green. Why therefore is the app saying not?

UPDATE #2: Found the software needed to reinstall the firmware. Apparently those lights mean something! Reinstalled firmware, problem fixed.

Thanks all

HARDDRIVE

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