HELP !!! Qlab & Two different USB Dmxis interface: only one works… Mystery…

frax
Posts: 6
Joined: Sat Dec 28, 2013 8:07 pm

HELP !!! Qlab & Two different USB Dmxis interface: only one works… Mystery…

Post by frax »

Hello,
I succeed to use a Dmxis interface straight with Qlab which recognized the DMXIS USB interface without using DMXIS software, just the USB Hardware Interface.

Then, I tried my same session & computer with an other DMXIS hardware unit, and Qlab can’t recognize this one.
The only difference is that the one which doesn't work seems to be newer...
Same thing happening with any Mac computer, different or same Qlab session...

I tried both interfaces with the DMXIS software and they both worked and are unlocked.

Do I have to conclude there are différente revisions on the hardware units?
Does anyone had the same issue?

Kind regards.
Frax.