PLEASE PLEASE PLEASE HELP :(

agil97
Posts: 1
Joined: Tue Aug 17, 2021 5:51 pm

PLEASE PLEASE PLEASE HELP :(

Post by agil97 »

my dmxis and lights start as normal, then after about 2 minutes it just stops working....

The lights cut out and stop triggering. I close the program, re open and it works again for about 2 minutes.
The lights in the dmxis unit remain on.
Now this happens in Abelton and stand alone dmxis app.
I even bought a second dmxis box and it still happens.

Anyone, any ideas/ solutions?!?
Dave Brown [admin]
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Re: PLEASE PLEASE PLEASE HELP :(

Post by Dave Brown [admin] »

When your lights cut out, is the LED on the DMX OUT side of the hardware box still flashing?
Is the LED still flashing in the DMXIS software?
Does the software say "Offline - connect your DMXIS box"?

It might be a USB power issue with your laptop. Try connecting your DMXIS box via a powered USB hub. Perhaps also try a fresh USB cable.
Dave Brown - db audioware
Author of Show Buddy Setlist | Show Buddy Active | ArtNetMon
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