Showbuddy installation failed

Chat about Show Buddy - show control software from db audioware.
Post Reply
camarok
Posts: 9
Joined: Wed Jan 29, 2014 4:45 am
Contact:

Showbuddy installation failed

Post by camarok » Mon Oct 05, 2020 5:29 pm

Purchased through sweetwater recently but wanted to see if I should check here first for assistance.

Having problems with installing Showbuddy 1.6.1 error 1005 states I should "Please re-install Show Buddy and restart"

Fresh install of Windows 10 Version 1909 - OS Build 18363.1082 - 64 bit

Dmxis version 1.7.0 works fine and interfaces with my lights properly.


I've read a few forum posts here, seems like there may be a Windows patch that caused a problem, and a newer or beta version of showbuddy may be a fix. Please note - I have never gotten the software to install or run, this is my initial installation of this software

Thanks!

~Kevin
~ Kevin

camarok
Posts: 9
Joined: Wed Jan 29, 2014 4:45 am
Contact:

Re: Showbuddy installation failed

Post by camarok » Tue Oct 06, 2020 2:42 am

So I tried to dig for some log files, but the installer location ( C:\Program Files (x86)\db-audioware\Show Buddy (full version) ) doesn't seem to have any log files from what I can find, nothing hidden either.

I'm not sure what to do, I've done clean installs of both pieces of software in every order I can think of, but it still is not working. Any insight would be helpful, thanks!
Image
~ Kevin

Dave Brown [admin]
Posts: 1889
Joined: Sat Sep 15, 2012 4:53 pm

Re: Showbuddy installation failed

Post by Dave Brown [admin] » Tue Oct 06, 2020 12:29 pm

I've emailed you the fix.
Dave Brown - db audioware
Author of DMXIS | D-Pro | Show Buddy | Show Buddy Active | ArtNetMon

camarok
Posts: 9
Joined: Wed Jan 29, 2014 4:45 am
Contact:

Re: Showbuddy installation failed

Post by camarok » Tue Oct 06, 2020 1:52 pm

Thank you, I will give that a test this evening.
~ Kevin

camarok
Posts: 9
Joined: Wed Jan 29, 2014 4:45 am
Contact:

Re: Showbuddy installation failed

Post by camarok » Thu Oct 08, 2020 7:55 pm

Thanks Dave, the fix you sent worked. 8-)
~ Kevin

Post Reply