Search found 1601 matches

by Dave Brown [admin]
Mon Feb 24, 2020 10:03 am
Forum: Show Buddy general chat
Topic: Cannot import Track
Replies: 2
Views: 13

Re: Cannot import Track

Are they m4a files? There is a known issue with m4a files and Show Buddy, which will be fixed in the upcoming 1.7 release. For the moment, use a different format of audio file.

I highly recommend using an uncompressed format like wav or aiff for the best audio quality & timing accuracy.
by Dave Brown [admin]
Tue Feb 18, 2020 12:58 pm
Forum: Show Buddy Active
Topic: Video playback/lyrics and light presets
Replies: 2
Views: 49

Re: Video playback/lyrics and light presets

I cannot for the life of me get amber to show up in the visualiser for ADJ 5p Hex 12 channel That will be a simple error in the fixture file. Amber and White channels need to be defined as type 'dimmer'. And also before I go ahead and purchase S/B/A + projection, I know I can play video and light p...
by Dave Brown [admin]
Mon Feb 17, 2020 4:35 pm
Forum: Show Buddy general chat
Topic: Can I have different light shows for same track
Replies: 2
Views: 45

Re: Can I have different light shows for same track

Each backing track can have unlimited number of lightshows. If required, each lightshow can load a different DMXIS show, to support multiple lighting rigs. When you double-click on a track to load it, you'll see "Default lightshow" in the left panel. Click the "New" button under that panel to create...
by Dave Brown [admin]
Mon Feb 17, 2020 12:18 pm
Forum: DMXIS
Topic: Please Help !!! Offline - Connect your Dmxis box
Replies: 8
Views: 420

Re: Please Help !!! Offline - Connect your Dmxis box

adi grecu wrote:
Sun Feb 16, 2020 2:59 pm
I tried with Pro manager and the result are " No Enttec Device found"......
You need to contact support@enttec.com and let them know the issues you are having. Hardware problems like this are best addressed by the ENTTEC support team.
by Dave Brown [admin]
Thu Feb 06, 2020 7:28 pm
Forum: D-PRO
Topic: Deleting Cues and Pallet's
Replies: 2
Views: 81

Re: Deleting Cues and Pallet's

In the Library window highlight the cue or palette, then click the delete button at the top.

You can also select multiple items (by using shift-click or cmd-click) and delete them in one go.
by Dave Brown [admin]
Thu Feb 06, 2020 7:20 pm
Forum: Show Buddy general chat
Topic: Copying lightshow into new track
Replies: 1
Views: 84

Re: Copying lightshow into new track

You can copy & paste all cues between tracks as follows:
  • Double-click the old track, and click the Edit button.
  • Press Ctrl-A to select all cues, then Ctrl-C to copy them.
  • Double-click the new track, and click the Edit button.
  • Press Ctrl-V to paste in all the cues.
by Dave Brown [admin]
Tue Jan 28, 2020 12:36 pm
Forum: Show Buddy general chat
Topic: Change order of presets in Showbuddy active
Replies: 1
Views: 57

Re: Change order of presets in Showbuddy active

Click the "Sort" button to the right of the presets. Then you can drag & drop the bank & preset orders as required.
by Dave Brown [admin]
Mon Jan 27, 2020 3:27 pm
Forum: Fixture editor general chat
Topic: Database/timeout error when trying to log in...
Replies: 8
Views: 263

Re: Database/timeout error when trying to log in...

wolfgerb wrote:
Mon Jan 27, 2020 1:33 pm
Works, thanx!
Thanks for confirming that.

I have changed the server to redirect https requests to the correct page. Hopefully that will sort the problem for everyone :)
by Dave Brown [admin]
Mon Jan 27, 2020 12:09 am
Forum: Fixture editor general chat
Topic: Database/timeout error when trying to log in...
Replies: 8
Views: 263

Re: Database/timeout error when trying to log in...

The fixture editor does not currently support secure https connections, this might be the issue.

Don't try to access it via https://fixtures.dmxis.com, always use http://fixtures.dmxis.com
by Dave Brown [admin]
Sun Jan 26, 2020 5:52 pm
Forum: Fixture editor general chat
Topic: Database/timeout error when trying to log in...
Replies: 8
Views: 263

Re: Database/timeout error when trying to log in...

I've just checked the fixture editor, and it's working normally. Our cloud hosting provider also reports no known problems.

Our servers are based in the UK. Perhaps there is some general connectivity issue between our server and your location?
by Dave Brown [admin]
Sun Jan 19, 2020 12:14 pm
Forum: Show Buddy general chat
Topic: Help, error mesage when installing new Show Buddy
Replies: 5
Views: 149

Re: Help, error mesage when installing new Show Buddy

Download instructions are in your email now.
by Dave Brown [admin]
Sun Jan 19, 2020 12:13 pm
Forum: Show Buddy general chat
Topic: Show Buddy Doesn't Recognize DMXIS
Replies: 1
Views: 74

Re: Show Buddy Doesn't Recognize DMXIS

You need to upgrade to a newer version of Show Buddy. Contact me at dave@db-audioware.com for a download link.
by Dave Brown [admin]
Sun Jan 19, 2020 10:54 am
Forum: DMXIS
Topic: Problem with fixture creation
Replies: 2
Views: 103

Re: Problem with fixture creation

This is probably caused by one of your channels not being defined for the full 0-255 range. It may be an issue with channel 8 or 9.

Look at your fixture definition, and make absolutely sure that each channel is fully defined for all values from 0-255.
by Dave Brown [admin]
Sat Jan 18, 2020 10:05 am
Forum: Show Buddy general chat
Topic: Help, error mesage when installing new Show Buddy
Replies: 5
Views: 149

Re: Help, error mesage when installing new Show Buddy

Please contact support@db-audioware.com, we'll send you a download link for the latest installer, which should resolve the issue.
by Dave Brown [admin]
Tue Jan 14, 2020 8:48 am
Forum: DMXIS
Topic: Does ENTTEC Pro Manager work with DMXIS
Replies: 2
Views: 105

Re: Does ENTTEC Pro Manager work with DMXIS

Are you trying to use multiple DMXIS instances in your Ableton session? That may cause problems. Only a single instance of the DMXIS plug-in should be open at any time.

(The crash report suggests Ableton is trying to control 3 separate DMXIS instances simultaneously)
by Dave Brown [admin]
Mon Jan 13, 2020 3:17 pm
Forum: DMXIS
Topic: DMXIS loses connection when using both types of plug-ins
Replies: 2
Views: 86

Re: DMXIS loses connection when using both types of plug-ins

Multiple DMXIS instances are not supported. You should run a single instance of the DMXIS plug-in in a return track or the master track.

(Only one instance of the plug-in can connect to the DMXIS hardware at any time)
by Dave Brown [admin]
Thu Jan 09, 2020 2:12 pm
Forum: D-PRO
Topic: Upgrade Procedure
Replies: 2
Views: 156

Re: Upgrade Procedure

Do I just install the newer version and everything, including my licence, will still work? Yes, just download the 1.9.2 installer from the ENTTEC D-Pro webpage and run it. Note that after installation, you will see a new program icon simply called "D-Pro". There is no longer a separate installer fo...
by Dave Brown [admin]
Tue Jan 07, 2020 4:17 pm
Forum: DMXIS
Topic: DMXIS midi note message
Replies: 5
Views: 188

Re: DMXIS midi note message

Yeah, please send your DMXIS show folder to support@db-audioware.com. If you need it, this article tells you where the show folders are stored.

Please also confirm your versions of DMXIS, Ableton, and macOS/Windows.
by Dave Brown [admin]
Tue Jan 07, 2020 1:14 pm
Forum: DMXIS
Topic: DMXIS midi note message
Replies: 5
Views: 188

Re: DMXIS midi note message

Sounds like there are some stray MIDI Learn assignments in your DMXIS show.

You can reset back to standard MIDI behaviour by choosing "Show > Clear MIDI assignments..." from the main menu in the DMXIS standalone app. Then restart Ableton and all should be well.
by Dave Brown [admin]
Fri Dec 13, 2019 12:27 am
Forum: DMXIS
Topic: Can I save my 512 channels of MIDI learn
Replies: 3
Views: 184

Re: Can I save my 512 channels of MIDI learn

Take a look at the C:\Users\Public\Documents\ENTTEC\DMXIS\Presets\DmxConfig.xml file with a text editor Worth clarifying that each DMXIS show has its own copy of DmxConfig.xml, so each show can have different MIDI Learn assignments. For example, for a DMXIS show called "MyShow" the file would be: W...
by Dave Brown [admin]
Thu Dec 12, 2019 3:50 pm
Forum: Show Buddy general chat
Topic: Is there a way to keep lights on after track ends
Replies: 3
Views: 240

Re: Is there a way to keep lights on after track ends

Say you have Song A followed by Song B in your show. When Show Buddy finishes playing Song A, it loads any lighting preset at 00:00 in Song B, then pauses. So, if you want your stage to be blue between Song A and Song B, place a Blue preset at 00:00 on Song B. If you want Song B to commence with a b...
by Dave Brown [admin]
Wed Dec 11, 2019 8:48 am
Forum: D-PRO
Topic: 1.92 Windows creates heavy buzzing noise on audio output
Replies: 3
Views: 184

Re: 1.92 Windows creates heavy buzzing noise on audio output

...we'll need two licences, one for desktop for design work and one for the show laptop You'll only need one license for that setup. Click OK and then get an almighty click and cyclic spikey noise comes out of the PC speakers (Windows 10, i9-7900X @3.3GHz, 64GByte RAM, SSD, Geforce GTX1070Ti, Strix...
by Dave Brown [admin]
Tue Dec 03, 2019 5:59 pm
Forum: DMXIS
Topic: Is Windows to OS migration possible?
Replies: 1
Views: 124

Re: Is Windows to OS migration possible?

Yes, perfectly possible - DMXIS preset files, macros and fixture files are compatible with both Windows and OS X / macOS. You might need to re-patch your fixtures, but that only takes a few minutes. All your programming will migrate just fine. https://www.dmxis.com/how-to-backup-dmxis-settings-shows/
by Dave Brown [admin]
Tue Nov 26, 2019 12:19 am
Forum: Show Buddy Active
Topic: Video Playback
Replies: 2
Views: 215

Re: Video Playback

Yup, you need a separate SBA preset for each full video clip you want to play. Click the visualiser 'monitor' icon to open the video window In the Effects tab, click 'Video' to add a new video layer. Click 'Load video' and select your VP8 formatted video. (It starts playing immediately in the video ...
by Dave Brown [admin]
Thu Nov 21, 2019 12:51 am
Forum: DMXIS
Topic: DMXIS with FCB-1010
Replies: 1
Views: 211

Re: DMXIS with FCB-1010

When programming a preset for the FCB, if I use the Note on option, it only seems to use 0-127, not C0, C#0 etc. How do these numbers correlate with DMXIS? Note 0 loads the first bank/preset, Note 1 loads the second, and so on. There also only seems to be ONE Note command per preset. Don't I need t...
by Dave Brown [admin]
Thu Nov 21, 2019 12:40 am
Forum: DMXIS
Topic: Ableton not remembering DMXIS macro setting
Replies: 2
Views: 176

Re: Ableton not remembering DMXIS macro setting

Macros are not "remembered" as part of the preset - they are simply shortcuts to speed up programming. Once you have applied a few macros to setup your look or chase, you need to save the results as a new preset in DMXIS. Then recall that preset within Ableton wherever you need it.
by Dave Brown [admin]
Wed Nov 13, 2019 8:04 pm
Forum: Show Buddy general chat
Topic: New Laptop
Replies: 2
Views: 232

Re: New Laptop

mpm32 wrote:
Mon Nov 11, 2019 7:45 pm
However, when I use the link from Sweetwater to ENTTEC to download Show Buddy, the link is broken. I guess I need to contact them.
Email support@db-audioware.com and we'll sort you out with a download link.
by Dave Brown [admin]
Tue Nov 05, 2019 11:56 am
Forum: Show Buddy general chat
Topic: macOS 10.15 Catalina support
Replies: 1
Views: 1028

Re: macOS 10.15 Catalina support

My own testing shows that both DMXIS and D-Pro (latest public releases) work well with macOS Catalina.

I would still caution against upgrading to Catalina, until the general stability of the operating system has been validated by the Apple community at large.
by Dave Brown [admin]
Tue Nov 05, 2019 11:39 am
Forum: DMXIS
Topic: Learn Bank stuck button
Replies: 3
Views: 294

Re: Learn Bank stuck button

Which MIDI foot controller do you have? It sounds to me as though your controller is not transmitting a Note Off when you release the switch.
by Dave Brown [admin]
Sun Nov 03, 2019 1:09 pm
Forum: DMXIS
Topic: PROBLEM: "Offline - connect your DMXIS box!"
Replies: 4
Views: 398

Re: PROBLEM: "Offline - connect your DMXIS box!"

Can you detect and connect to the DMXIS box with the ENTTEC PRO-Manager? https://www.enttec.com/product/controls/dmx-lighting-control-software/pro-manager/ If not, then there may be an issue with the box and you should contact support@enttec.com for help. If PRO-Manager connects but the DMXIS softwa...