DMXIS & Show Buddy Forums

For all of us in the music tech & entertainment industry, this is of course a stressful time. I am a one-man company, and in order to ride out the COVID storm I have had to temporarily turn to other activities, until our industry hopefully finds its feet again. I'm sure some of you have had to do th...

jonnymee wrote: ↑

Tue Feb 23, 2021 8:08 pm

did you get any reply or do you have a download link for 1.7? I could really do with having 4 audio outputs when we're allowed to start gigging again.

I've emailed you the download location for 1.7

A DMXIS box must be connected before Art-Net data will be transmitted by the software.

Email me directly (dave@db-audioware.com) with your license number, and I'll send you a download link for the full retail version.

Kinda hard to tell from that low-res screenshot, unfortunately. You can use ArtNetMon - available for free from www.dmxis.com/download - to verify that DMXIS is actually transmitting Art-Net data. Thereafter, you would need to ask ENTTEC support for assistance as to why the ODE is not receiving that...

What version of DMXIS do you have installed?
What version of Windows or macOS do you use?

Your existing unlock code will work on any Windows machine. You need a new code to run on a Mac. Just request a fresh unlock code at www.enttec.com/dmxis_unlock I recommend you write your two unlock codes (Windows & Mac) onto the DMXIS box, so that you can always unlock the software on a new compute...

Are you running the latest DMXIS 1.7.0 release?

First, make sure you have installed DMXIS 1.7.0 Then install Show Buddy 1.6.2 If you still get the #1005 error, grab this zip file , unpack it, and copy DMXIS.dll into your Show Buddy install folder (overwriting the existing file): C:\Program Files (x86)\db-audioware\Show Buddy (full version)

macOS Big Sur We are currently testing our products compatibility with macOS Big Sur. For the moment, we recommend not upgrading your show computers to this major new OS release. More information will follow in this thread when available. Apple Silicon (M1 chip) Apple recently released the first Ma...

They look like generic RGBW fixtures, so there will be a number of profiles available at fixtures.dmxis.com which will work. Failing that, you can easily create your own profile.

The new 1.7.2 DMXIS release lets you share a single MIDI channel for both bank & preset control. For example, here's how to control banks with the first 12 notes of MIDI ch 3, and presets with the second 12 notes of MIDI ch 3.

For preset control, DMXIS 1.7.1 (or older) automatically listens for notes on channel 16. The new 1.7.2 release (available here) lets you customise the channel assignments.

alexei56rus wrote: ↑

Thu Nov 19, 2020 11:06 am

I can't login to fixture editor.
Dave, can you activate my account?

Done.

Make sure you have a valid “Input” soundcard selected in the Preferences window.
See this support article for more info.

A new DMXIS 1.7.2 minor release is available . If you want to control DMXIS from a basic pad controller (like the ever-popular APC Mini) check this one out. 1.7.2 change list: Added “Listen on MIDI channel” option to Preferences window. Previously, DMXIS would act on MIDI messages on any MIDI channe...

I've emailed you the fix.

If PRO Manager cannot detect or reset your DMXIS box, it's probably a hardware fault. Only the ENTTEC support team can assist you with this.

When the box stops transmitting, what is the status of the LEDs on the box? Does the DMXIS software report that the connection has been lost? If any of the LEDs on the box are flickering dimly, it may be a USB power issue. Try connecting the box to a different USB port, or via a powered USB hob. It ...

Recommend you contact ENTTEC support directly, as this is a hardware or driver related issue.

https://enttec.atlassian.net/servicedes ... er/portals

Sorry - a recent Windows 10 update is causing issues. I'm working on a fix - in the meantime I'll email you a workaround. Contact me at dave@db-audioware.com if you need further help.

This is a known issue with DMXIS on Catalina. To fix, install the DMXIS 1.7.2 beta available from www.dmxis.com/download

Kreepaul wrote: ↑

Fri Jul 31, 2020 3:10 pm

Same Here, please can you activate also my account? Thanks

Your account is already activated. If you have problems logging in, please email me.

Use MidiPipe to check the MIDI being transmitted across the IAC bus is correct.

Also, make sure you don't have a MIDI feedback loop by disabling the IAC driver in the Logic MIDI Preferences...

Make sure your LPD8 is transmitting notes with full velocity of 128. By default the pads are pressure sensitive, and you'll need to hit them pretty hard to trigger DMXIS!

Show Buddy 1.6 should fix this problem. Contact me (at dave@db-audioware.com) for download instructions.

Until we diagnose the cause of this obscure crash (which appears to be linked to the Logic Pro 10.5 release) a workaround is to control the SBA standalone using MIDI notes transmitted from Logic (via the macOS IAC driver)

A new 1.7.1 beta release of DMXIS is now available at https://www.dmxis.com/download This release includes a new “Sync oscillators to song position” plug-in option in the Preferences window of the DMXIS standalone. When deselected, oscillators within a preset will retrigger immediately upon that pre...