DMXIS & Show Buddy Forums

Are they m4a files? There is a known issue with m4a files and Show Buddy, which will be fixed in the upcoming 1.7 release. For the moment, use a different format of audio file.

I highly recommend using an uncompressed format like wav or aiff for the best audio quality & timing accuracy.

I cannot for the life of me get amber to show up in the visualiser for ADJ 5p Hex 12 channel That will be a simple error in the fixture file. Amber and White channels need to be defined as type 'dimmer'. And also before I go ahead and purchase S/B/A + projection, I know I can play video and light p...

Each backing track can have unlimited number of lightshows. If required, each lightshow can load a different DMXIS show, to support multiple lighting rigs. When you double-click on a track to load it, you'll see "Default lightshow" in the left panel. Click the "New" button under that panel to create...

adi grecu wrote: ↑

Sun Feb 16, 2020 2:59 pm

I tried with Pro manager and the result are " No Enttec Device found"......

You need to contact support@enttec.com and let them know the issues you are having. Hardware problems like this are best addressed by the ENTTEC support team.

In the Library window highlight the cue or palette, then click the delete button at the top.

You can also select multiple items (by using shift-click or cmd-click) and delete them in one go.

You can copy & paste all cues between tracks as follows:

• Double-click the old track, and click the Edit button.
• Press Ctrl-A to select all cues, then Ctrl-C to copy them.
• Double-click the new track, and click the Edit button.
• Press Ctrl-V to paste in all the cues.

Click the "Sort" button to the right of the presets. Then you can drag & drop the bank & preset orders as required.

wolfgerb wrote: ↑

Mon Jan 27, 2020 1:33 pm

Works, thanx!

Thanks for confirming that.

I have changed the server to redirect https requests to the correct page. Hopefully that will sort the problem for everyone

The fixture editor does not currently support secure https connections, this might be the issue.

Don't try to access it via https://fixtures.dmxis.com, always use http://fixtures.dmxis.com

I've just checked the fixture editor, and it's working normally. Our cloud hosting provider also reports no known problems.

Our servers are based in the UK. Perhaps there is some general connectivity issue between our server and your location?

Download instructions are in your email now.

You need to upgrade to a newer version of Show Buddy. Contact me at dave@db-audioware.com for a download link.

This is probably caused by one of your channels not being defined for the full 0-255 range. It may be an issue with channel 8 or 9.

Look at your fixture definition, and make absolutely sure that each channel is fully defined for all values from 0-255.

Please contact support@db-audioware.com, we'll send you a download link for the latest installer, which should resolve the issue.

Are you trying to use multiple DMXIS instances in your Ableton session? That may cause problems. Only a single instance of the DMXIS plug-in should be open at any time.

(The crash report suggests Ableton is trying to control 3 separate DMXIS instances simultaneously)

Multiple DMXIS instances are not supported. You should run a single instance of the DMXIS plug-in in a return track or the master track.

(Only one instance of the plug-in can connect to the DMXIS hardware at any time)

Do I just install the newer version and everything, including my licence, will still work? Yes, just download the 1.9.2 installer from the ENTTEC D-Pro webpage and run it. Note that after installation, you will see a new program icon simply called "D-Pro". There is no longer a separate installer fo...

Yeah, please send your DMXIS show folder to support@db-audioware.com. If you need it, this article tells you where the show folders are stored.

Please also confirm your versions of DMXIS, Ableton, and macOS/Windows.

Sounds like there are some stray MIDI Learn assignments in your DMXIS show.

You can reset back to standard MIDI behaviour by choosing "Show > Clear MIDI assignments..." from the main menu in the DMXIS standalone app. Then restart Ableton and all should be well.

Take a look at the C:\Users\Public\Documents\ENTTEC\DMXIS\Presets\DmxConfig.xml file with a text editor Worth clarifying that each DMXIS show has its own copy of DmxConfig.xml, so each show can have different MIDI Learn assignments. For example, for a DMXIS show called "MyShow" the file would be: W...

Say you have Song A followed by Song B in your show. When Show Buddy finishes playing Song A, it loads any lighting preset at 00:00 in Song B, then pauses. So, if you want your stage to be blue between Song A and Song B, place a Blue preset at 00:00 on Song B. If you want Song B to commence with a b...

...we'll need two licences, one for desktop for design work and one for the show laptop You'll only need one license for that setup. Click OK and then get an almighty click and cyclic spikey noise comes out of the PC speakers (Windows 10, i9-7900X @3.3GHz, 64GByte RAM, SSD, Geforce GTX1070Ti, Strix...

Yes, perfectly possible - DMXIS preset files, macros and fixture files are compatible with both Windows and OS X / macOS. You might need to re-patch your fixtures, but that only takes a few minutes. All your programming will migrate just fine. https://www.dmxis.com/how-to-backup-dmxis-settings-shows/

Yup, you need a separate SBA preset for each full video clip you want to play. Click the visualiser 'monitor' icon to open the video window In the Effects tab, click 'Video' to add a new video layer. Click 'Load video' and select your VP8 formatted video. (It starts playing immediately in the video ...

When programming a preset for the FCB, if I use the Note on option, it only seems to use 0-127, not C0, C#0 etc. How do these numbers correlate with DMXIS? Note 0 loads the first bank/preset, Note 1 loads the second, and so on. There also only seems to be ONE Note command per preset. Don't I need t...

Macros are not "remembered" as part of the preset - they are simply shortcuts to speed up programming. Once you have applied a few macros to setup your look or chase, you need to save the results as a new preset in DMXIS. Then recall that preset within Ableton wherever you need it.

mpm32 wrote: ↑

Mon Nov 11, 2019 7:45 pm

However, when I use the link from Sweetwater to ENTTEC to download Show Buddy, the link is broken. I guess I need to contact them.

Email support@db-audioware.com and we'll sort you out with a download link.

My own testing shows that both DMXIS and D-Pro (latest public releases) work well with macOS Catalina.

I would still caution against upgrading to Catalina, until the general stability of the operating system has been validated by the Apple community at large.

Which MIDI foot controller do you have? It sounds to me as though your controller is not transmitting a Note Off when you release the switch.

Can you detect and connect to the DMXIS box with the ENTTEC PRO-Manager? https://www.enttec.com/product/controls/dmx-lighting-control-software/pro-manager/ If not, then there may be an issue with the box and you should contact support@enttec.com for help. If PRO-Manager connects but the DMXIS softwa...