Search found 1506 matches

by Dave Brown [admin]
Mon May 13, 2019 6:28 pm
Forum: D-PRO
Topic: Direct Links for D-Pro 1.8.1 download?
Replies: 2
Views: 18

Re: Direct Links for D-Pro 1.8.1 download?

Thanks for the heads-up on this. We upgraded our servers last week, and there's obviously a broken link somewhere.

In the meantime, please email me at support@db-audioware.com (including a note of your D-Pro serial number) and I'll send a download link.
by Dave Brown [admin]
Sat May 11, 2019 9:33 pm
Forum: Show Buddy Active
Topic: Show Buddy Active Freezing
Replies: 11
Views: 132

Re: Show Buddy Active Freezing

Stress tests here with the same setup don't reveal any lockups. Since you're seeing them regularly, there's a good chance it is related to your fixture setup or show design. If you zip up this folder and send it to me, I'll run some stress tests with your actual data... /Library/Application Support/...
by Dave Brown [admin]
Sat May 11, 2019 1:53 am
Forum: Show Buddy Active
Topic: Show Buddy Active Freezing
Replies: 11
Views: 132

Re: Show Buddy Active Freezing

Do your presets contain video clips?
by Dave Brown [admin]
Fri May 10, 2019 12:40 pm
Forum: Show Buddy Active
Topic: Show Buddy Active Freezing
Replies: 11
Views: 132

Re: Show Buddy Active Crashing

You say it's crashing, but your email suggests the software is freezing?

If it's freezing, there will unfortunately be no crash log. I'm trying to recreate the scenario here on a test Mac.
by Dave Brown [admin]
Thu May 09, 2019 8:00 am
Forum: DMXIS
Topic: Safe to upgrade to new OSX?
Replies: 7
Views: 145

Re: Safe to upgrade to new OSX?

Hello. I just upgraded to 1.6.3. I saved the global folder "/Library/Application Support/ENTTEC/DMXIS" outside to an external HD. I installed the new software and then copied the DMXIS folder in, and it won't pull up any of my presets. Am I doing something wrong? Click on the Finder icon in the mac...
by Dave Brown [admin]
Tue May 07, 2019 4:11 pm
Forum: Show Buddy Active
Topic: Show Buddy Active Freezing
Replies: 11
Views: 132

Re: Show Buddy Active Crashing

You can get to the crash report via 'User Reports' in the 'Console' app. Send it to support@db-audioware.com and I'll take a look.
by Dave Brown [admin]
Tue May 07, 2019 10:09 am
Forum: Frequently Asked Questions
Topic: Controlling Pan/Tilt directly from MIDI faders
Replies: 0
Views: 26

Controlling Pan/Tilt directly from MIDI faders

If you want to manually control some fixture parameters (for example to position Pan/Tilt on some movers) you can use DIRECT CONTROL: Open File > Preferences > Remote Control Click "learn new mapping" and move a MIDI fader Select "DMX Output: DIRECT CONTROL" Type a comma separated list of the Pan ch...
by Dave Brown [admin]
Thu May 02, 2019 9:28 am
Forum: Show Buddy Active
Topic: Active with showbuddy
Replies: 1
Views: 55

Re: Active with showbuddy

Onager450 wrote:
Thu May 02, 2019 4:01 am
My question is when you build a show within showbuddy can you play it and watch the visualizer within active to see your show and scene changes.
Yes :)
by Dave Brown [admin]
Wed May 01, 2019 10:57 am
Forum: D-PRO
Topic: Newly Purchased D-PRO
Replies: 1
Views: 39

Re: Newly Purchased D-PRO

You should have received download links for the full software. The retailer you purchased from can help with that.
by Dave Brown [admin]
Fri Apr 26, 2019 4:51 pm
Forum: DMXIS
Topic: Issue with backing up restoring DMXIS
Replies: 1
Views: 59

Re: Issue with backing up restoring DMXIS

On a Mac, everything is stored under /Library/Application Support/ENTTEC/DMXIS Fixtures: /Library/Application Support/ENTTEC/DMXIS/DmxLibrary Macros: /Library/Application Support/ENTTEC/DMXIS/Macros Shows: /Library/Application Support/ENTTEC/DMXIS/Shows Default Show: /Library/Application Support/ENT...
by Dave Brown [admin]
Fri Apr 26, 2019 4:44 pm
Forum: DMXIS
Topic: Deselect ???
Replies: 4
Views: 124

Re: Deselect ???

Deselect is possible in the upcoming release. Should be available for download within the next few days.
by Dave Brown [admin]
Fri Apr 26, 2019 9:43 am
Forum: DMXIS
Topic: Please let us maximize standalone DMXIS!
Replies: 4
Views: 143

Re: Please let us maximize standalone DMXIS!

floodstage wrote:
Fri Apr 26, 2019 1:56 am
I run DMXIS on a 11" netbook.
Can I ask what the make & model is?
by Dave Brown [admin]
Sun Apr 21, 2019 9:29 pm
Forum: Show Buddy Active
Topic: HELP!!!! SBA Causing Graphics Glitch on OSX
Replies: 3
Views: 57

Re: HELP!!!! SBA Causing Graphics Glitch on OSX

From System Requirements on the Show Buddy Active page:

"Show Buddy Active makes extensive use of OpenGL. As an absolute minimum you need Intel HD Graphics 4400 integrated graphics, or equivalent. (Some older chipsets such as HD Graphics 3000 will not work)."
by Dave Brown [admin]
Sat Apr 20, 2019 9:55 pm
Forum: Show Buddy Active
Topic: HELP!!!! SBA Causing Graphics Glitch on OSX
Replies: 3
Views: 57

Re: HELP!!!! SBA Causing Graphics Glitch on OSX

What graphics chip does your MacBook have? (Displayed in "About your Mac" from the main macOS menu)
by Dave Brown [admin]
Fri Apr 19, 2019 12:46 am
Forum: DMXIS
Topic: Did I get the wrong product? (DMXIS)
Replies: 3
Views: 124

Re: Did I get the wrong product? (DMXIS)

I'm literally just using Cubase for stereo track playback and video. And Cubase would not be ideal for switching songs (would have to use arranger tabs which I think are limited or markers). I am very glad Show Buddy will work with DMXIS. Just to be clear: Show Buddy + DMXIS automates audio & light...
by Dave Brown [admin]
Thu Apr 18, 2019 11:58 am
Forum: Show Buddy Active
Topic: Fixtures not triggering properly with MIDI
Replies: 2
Views: 64

Re: Fixtures not triggering properly with MIDI

First thing is to check that the expected DMX data is being transmitted. If it is, then the problem may lie with your preset design, with the fixture itself, or with the DMX wiring. Download the free ArtNetMon utility, and configure SBA to transmit to Art-Net, via the [Universes...] button. Then fir...
by Dave Brown [admin]
Thu Apr 18, 2019 11:52 am
Forum: DMXIS
Topic: DMXIS Midi learn file location
Replies: 2
Views: 159

Re: DMXIS Midi learn file location

That data is stored in the DmxConfig.xml file, located within each DMXIS show folder. (Each DMXIS show has its own MIDI learn settings) However, the internal format of that file is not documented, and may change with future releases of DMXIS - so any editing of that file is done entirely at your own...
by Dave Brown [admin]
Thu Apr 18, 2019 11:46 am
Forum: DMXIS
Topic: Did I get the wrong product? (DMXIS)
Replies: 3
Views: 124

Re: Did I get the wrong product? (DMXIS)

Right now so far I have only been able to create one MIDI track and draw with a pencil the behavior I want within the CC lanes of that one MIDI track (I'm not entering any notes).Basically I am drawing fader activity. Is that how all DMX works? Does it assume you're always using faders? It is extre...
by Dave Brown [admin]
Tue Apr 16, 2019 4:49 pm
Forum: Show Buddy general chat
Topic: Cues are sometimes late
Replies: 3
Views: 88

Re: Cues are sometimes late

What make & model of computer do you use?
How many cues do you have in a song that exhibits the problem?
Within Show Buddy, are you using DMXIS or Show Buddy Active to control the lights?
by Dave Brown [admin]
Mon Apr 15, 2019 3:36 pm
Forum: Show Buddy general chat
Topic: What are the options for start/stop/next/prev besides the spacebar?
Replies: 2
Views: 84

Re: What are the options for start/stop/next/prev besides the spacebar?

The current release (1.5 or 1.6) can be triggered via MIDI CC messages.

The upcoming 1.7 release can be triggered via MIDI Notes or MIDI CC messages, and also from keyboard presses. This open up the possibility to control your show with affordable USB footswitches like this.
by Dave Brown [admin]
Sun Apr 07, 2019 1:47 pm
Forum: DMXIS
Topic: Chasing Groups
Replies: 1
Views: 73

Re: Chasing Groups

In the current 1.6.3 release, you can select channels individually and adjust the Chase control. For example, if set Chase=0.50 for your 6 front pars, this will set them oscillating in opposite phase to the back pars. In the upcoming release (due very soon) holding down <Alt> whilst adjusting Chase ...
by Dave Brown [admin]
Sun Apr 07, 2019 12:27 pm
Forum: DMXIS
Topic: Saw Down not on downbeat? Is this possible?
Replies: 1
Views: 52

Re: Saw Down not on downbeat? Is this possible?

You can change the start point of the waveform using the Chase knob.

In your case, just select each channel with the sawtooth oscillator, and set Chase to 50%.
by Dave Brown [admin]
Fri Apr 05, 2019 10:27 pm
Forum: Show Buddy Active
Topic: 2.0.11 availability?
Replies: 4
Views: 206

Re: 2.0.11 availability?

I have downloaded the demo version twice and find that it does nothing. I'm trying to evaluate Show Buddy Active to make a purchase decision but the demo will not work. What am I doing wrong? Do you see anything when you start the demo? You should see a main window that looks like this, and a bunch...
by Dave Brown [admin]
Thu Apr 04, 2019 12:01 pm
Forum: DMXIS
Topic: only 1-60 of DMX universe working
Replies: 2
Views: 77

Re: only 1-60 of DMX universe working

You can only have ONE instance of the DMXIS plugin open at any time. There should never be any reason to open two or more DMXIS plugins. If you explain a little more about your setup in Ableton, we can probably suggest an alternative approach. Typically in Ableton Live, you create a single instance ...
by Dave Brown [admin]
Thu Apr 04, 2019 11:54 am
Forum: DMXIS
Topic: Can not unlock no hardware Id
Replies: 2
Views: 93

Re: Can not unlock no hardware Id

When the box is connected to USB, what is the state of the four LEDs (two on either side) ? Are any LEDs flickering dimly?

Can you connect to your box reliably using the Enttec PRO Manager utility?

https://www.enttec.com/products/control ... o-manager/
by Dave Brown [admin]
Wed Apr 03, 2019 10:30 am
Forum: DMXIS
Topic: DMXIS not showing the Hardware ID for DMXIS pro
Replies: 6
Views: 289

Re: DMXIS not showing the Hardware ID for DMXIS pro

Please try this DMXIS beta release...

Windows (with 32 bit VST plugin) : DMXIS-166-WIN-32bit.exe
Windows (with 64 bit VST plugin) : DMXIS-166-WIN-64bit.exe
macOS : DMXIS-166-OSX.zip
by Dave Brown [admin]
Thu Mar 28, 2019 10:08 am
Forum: Fixture editor general chat
Topic: Database error: Local error 1: POP-UP WINDOW
Replies: 6
Views: 171

Re: Database error: Local error 1: POP-UP WINDOW

Working fine now. Can you check again please?
by Dave Brown [admin]
Thu Mar 21, 2019 12:45 pm
Forum: DMXIS
Topic: Software Lag
Replies: 7
Views: 148

Re: Software Lag

Tell you what, please contact me at dave@db-audioware.com, we'll make progress quicker that way!
by Dave Brown [admin]
Thu Mar 21, 2019 12:31 am
Forum: DMXIS
Topic: Software Lag
Replies: 7
Views: 148

Re: Software Lag

When connected to the software, what is the state of the four LEDs on the DMXIS box? Are any of them flickering dimly?

Can you connect to your box reliably using the Enttec PRO Manager utility?

https://www.enttec.com/products/control ... o-manager/
by Dave Brown [admin]
Wed Mar 20, 2019 12:57 am
Forum: DMXIS
Topic: Safe to upgrade to new OSX?
Replies: 7
Views: 145

Re: Safe to upgrade to new OSX?

Thanks, I've fixed that link now.

Remember to backup your DMXIS data (banks & presets) before upgrading. Basically, just make a safe copy of this folder:

/Library/Application Support/ENTTEC/DMXIS